Danielle Giusto Maqsood
Optimum Pest Control provides great customer service. I have really appreciated that every time I have a problem they respond so quickly so I don't have to deal with any pest for too long. Tom is a man of his word and always stands behind any of his products. I have and will continue to recommend Optimum Pest Control.
My philosophy is to buy local when possible. After all, the business folks are my neighbors. After two years’ experience with Optimum Pest Control (so far), I'm happy to report I made the right decision. Courteous. Careful when working inside. Great experiences.
We had and issue with Roaches in our Rental Property, We called Optimum and they serviced the location with professional and clean services. All gone!
In may of 2014 termites appeared in my kitchen window frame, i contacted optimum pest control and they responded almost immediately and after several hours of work and frequent visits have apparently got the situation under control. although termites have still been observed in traps buried in the dirt around the house they are being caught and killed and i have not had another occurrence inside the house. The company answers its calls and text messages very quickly and is very helpful in explaining my questions; i will be renewing my yearly service with this company again!
I had a problem with pavement ants, I had a swam by my window in the dining room.
I called Tom at Optimum on a recommendation from a friend and left a message, he called me back within 5 to 10 minutes after leaving my message. Tom said he would call when he was on his way, he did, he came and took care of the problem. Tom told me what to expect over the next week or two and he was dead on with his information. He was courteous, professional and explained all of the steps he had taken to eliminate the ants. I would highly recommend Optimum Pest Control.
What a great experience! (I'm writing this on behalf of my friend Holly DeDentro) Holly was so impressed how quickly after making her call, Tom came to her house. Tom was so considerate before starting, he closed all the windows. We had a wonderful 4th of July with NO Mosquitos! Everyone at the BBQ was impressed, no mosquito bites. They asked Holly what she did and she said "I had Tom from Optimum come to spray". What a difference this made at our BBQ. Holly would recommend Tom and Optimum to anyone who wants a mosquito free summer! Thanks again.
We had some swarming insects in our kitchen and bathrooms that we could not get rid of, let alone identify. My wife had enough and called Optimum Termite and Pest Control. Tom was over the next day, treated our house and then left us with a guarantee! I even checked rates at other companies the next day and was very satisfied with what I paid. Working with Tom at Optimum was nothing short of a pleasure. We HIGHLY recommend them!
I gladly recommend Tom at Optimum Pest Control! Tom has been providing us with effective exterminating services for almost 2 years. We continue using his services because he is always professional, reliable, and on-time. Additionally, he clearly explains his diagnosis, proposed treatment, and rates, which are very reasonable in comparison to other exterminating companies we’ve used in the past. A very recent example of Tom’s reliability and response rate occurred just this past week. My wife & I just moved back home after being displaced from Hurricane Sandy, and gladly signed a new exterminating contract with Tom last weekend… and not a moment too soon. While our home was undergoing remaining repairs this week, our contractor identified carpenter ants, and I immediately called Tom to request his help as soon as possible. Although Tom’s schedule was tight, he still made the time to get over to my house immediately while the contractor kept the area exposed for Tom to treat the ant problem. Repairing our home after Hurricane Sandy has often been difficult, however, it’s been very reassuring working with professionals, such as Tom, who can be counted on when needed to provide exceptional service for their customers. Thanks again Tom at Optimum Pest Control for your help this week providing immediate help addressing a serious ant issue on a moment’s notice!
We called Tom regarding racoons in our attic. He took his time explaining the process and how racoons get into the homes (mostly on splits) . He immediately showed up the following morning and set traps. He notified me as soon as each raccoon was caught. He even notified me when he didn't catch anything. We had three all together, and the third one was the tricky one! .He was patient with all my questions and concerns and assured me that they would all get caught (even that last tricky one...). It was a pleasure to work with such a knowledgeable man and I would highly recommend him and use him again if the situation warrants it. It's rare to find such great service and such an HONEST man/company. Tom had such a quick callback and text response that I was never left wondering what was happening. Thanks Tom...I can move back home now!
Howard Beach, NY
"Tom Randazzo was prompt in responding to my request. He explained exactly what it would involve inthe removal of my squirel problem. He followed up each and everyday and arrived when he said he would. Problem has now been solved and he will follow up in 3 months to insure the same. His price was resonable compared to others. He offered further service as maintenance and seasonal pest control."
Great Neck, NY
"Excellent. Thomas was professional and got the job done."
"They came on a Sunday morning and took care of everything. I have since called them to ask a question and they responded within the hour. I am very impressed and highly recommend!"
New Hyde Park, NY
"Optimum Service provided great professional service and i am fully satisfied with the work."
East Rockaway, NY
"Courteous, showed up on time, got the job done. I cannot comment on his fee since I didn’t bother to comparison shop. Gale"
"Spoke to Tom on a Monday and he was willing to come out same day (which was not possible as I was not available at the time). He came the following day well within the agreed time window. Tom quickly evaluated our situation (yellowjacket next in a crevice of our roof) and offered two free estimates/options with different pricing and benefits. As soon as we made our decision, he went right to work. He told us to give the situation about 48 hours for the poisons to work and if we still saw the insects after four to five days he would immediately return. I would highly recommend Tom for any exterminating needs."
"They came hours after my initial call observed the problem with the swarms of flying ants and treated it. They expalined the probable cause and how they would treat it and gave an accurate no pressure estimate for short-term and long term care. My wife and I were very happy with the person doing the treatment and would highly recommend them."
"Clean and efficient. No further evidence of infestation after 4 weeks. Would definitely use again, but hope not to!"
"Bed bugs ahhhh! Came through early…Done in less than an hour …No signs 90 day guarantee!"
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